For patients

You were the patient. Here’s everything that comes after.

If you were treated in one of our emergency departments, this page covers your bill, your records, and who to call with questions.

Pay your bill online

Billing is handled separately in each state. Find the state where you were treated.

Florida

If you were treated at one of our Florida emergency departments.
Pay online
Customer service
(941) 441-2775
Pay by mail
EM Alliance Florida
PO Box 604387
Columbus, OH 43260-4421

California

If you were treated at one of our California emergency departments.
Pay online
Pay by mail
EM Alliance California
PO Box 604421
Columbus, OH 43260-4421

Texas

If you were treated at one of our Texas emergency departments.
Pay online
Customer service
(941) 441-2775
Pay by mail
EM Alliance Texas, PLLC
PO Box 605012
Columbus, OH 43260

Billing questions go directly to our billing partner, not to EM Alliance, use the contact listed for your state with your account number handy.

EM Alliance patient care
1
Why two bills?
The hospital bills for the facility; we bill separately for the physician who treated you.
2
Billing questions
Use the customer service number listed for your state, with your account number handy.
3
Medical records
Held by the hospital where you were seen, contact their records department for copies.