Thank you for entrusting EM Alliance with your healthcare. We are dedicated to delivering top-quality, compassionate care to patients and their families.

When you receive hospital care, you typically receive two bills: one from the hospital for the facility fee and one from the physicians for the professional fee. The bill from EM Alliance represents the professional fee for physician services provided during your visit.

We work with hospitals nationwide to ensure a positive and reassuring experience. For your convenience, we have provided options below to address any billing questions or concerns you may have.

For Services Provided in Florida:

Pay By Mail:

EM Alliance
L-4387
Columbus, OH 43260

Customer Service:

(941) 441-2775

For Services Provided in California:

Patient Payment Portal:

Pay by Phone:

(909) 667-7787

Pay by Mail:

EM Alliance CA
L-4421
Columbus, OH 43260-4421

Customer Service:

Phone Number:

(888) 726-1838

Email Address:

patient@patientonlinepay.com

For Services Provided in Texas:

Patient Payment Portal:

https://portal.payk1hc.com/#/payportal/login

Pay by Mail:

EM Alliance Texas, PLLC
PO Box 605012
Columbus, OH 43260-5012

Pay by Phone & Customer Service:

(847) 773-4738

TO REQUEST BILLING RECORDS: Please reach out to customer service at the contact information above for the state in which you received care.

TO REQUEST MEDICAL RECORDS: Please reach out to the medical facility where you received care directly.